Sanitas Medgate

Medgate offers the Sanitas Medgate App especially for you as a Sanitas client. With the Sanitas Medgate App, you have the doctor with you at all times. The App offers you simple, fast and secure access to comprehensive medical care by phone, video or chat. Medgate has more than 100 doctors who take time for you and provide you with competent advice and treatment. Patients benefit from Medgate's 20 years of experience in the field of digital health and telemedicine.

Pros:
- 24/7 access to competent medical team
- No long waiting times
- Thanks to artificial intelligence: fast, uncomplicated clarification of whether a teleconsultation or a physical visit to the doctor makes sense
- Avoid unnecessary medical consultations
- Consultation and treatment by experienced medical specialists
- Receive prescriptions, medical certificates, certificates of incapacity for work, referrals and prescriptions
- Summary of the doctor's consultation and the treatment plan directly in the App
- Register your favorite doctors


This is how telemedicine treatment works:
1. Enter your symptoms
2. Book an appointment for a telephone or video consultation
3. Receive advice and treatment from doctors
4. View your personal treatment plan and other medical documents


Security
Security is a top priority for the Medgate Partner Network. That is why the Sanitas Medgate App also places particular emphasis on guaranteed data protection. The user's identity is verified with a process that makes use of an identity card.
Medical data is not transmitted to the health insurance company. Medgate is the manufacturer, distributor and operator of the App. Medical services are provided by members of the Medgate Partner Network.
Costs
The consultation is billed via the health insurance company in the context of statutory benefits (analogous to a visit to a doctor's office) and is recognized by all Swiss health insurers. A teleconsultation costs on average CHF 50. In certain insurance models, there are no costs related to franchises or deductibles.
Feedback
The Sanitas Medgate App is under continuous development and is adapted to the needs of users. We welcome your feedback (info@medgate.ch), so that we can continue to optimize the Sanitas Medgate App.